KO
Kevin O

1 reviews | Active since Aug 2015

28 Sept 2017, 21:13

Debited my account 4 times.....4 times!

I have recieved 2 sms tonight saying Dstv has debited the same amount twice only to wait 5 minutes later to receive another 2 sms debiting the same amount again twice....nw a total of for times with an amount of R4900. ***!? Like really cmon guys. And then the call centre agents say they cant help coz on their system it shows the one payment only. Who is going to pay my penalties if my other debit orders go off and there are no funds available huh?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Sept 2017, 08:25
Official

Dear Kevin

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team