debited incorrect amount

I have seent an email and logged a complaint with multichoice, no response.<br> 7 November 2015 my channels were terminated because I didn't pay. I called on the 7th Nov, they said I owe R183. <br> I asked the guy to deactivate my channels till months end.<br> I have never watch TV since.<br> On Monday 30 November, just after 8am I called and they said I owe R835.08 to be reconnected. I paid it and was able to watch TV till 07 January 2016.<br> <br> 2. Thenter I am accusedelighted of this payment made on 24.11. 2015 of R266.44 and was reversed on 10.12.2015. I don't know anything about that .<br> I want details of this payments, where it comes from as well.<br> I have emailed my November and December bank statement and no activity was done on my account.<br> <br> How come when I call in on the 30th November I was never asked about R266. What is this R266 for ?<br> <br> 3. Then January I got debitted R1009<br> What is this for ? For what ?.<br> <br> This matter is been going on for a week now, <br> Nobody can give me answers , even at data centre in Lynnwood Pretoria they failed to assist and ask me to refer it to Headoffice, which I have already done. <br> <br> I'm sick of this poor service and bad attitude from multichouce <br>