Debited extra money from account paid for a year

Item: DStv (MultiChoice)
Rating: 2
Author: Christoff S

To whom it may concern This is not the first time Multichoice has stuffed up my account... My account is paid upfront in full for a year, but this morning I see you debited my account... Please resolve this urgently?! I am starting to lose all faith and trust in Multichoice.

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Replies (1)

DStv (MultiChoice)'s replyOfficial

01 Jan 2016, 10:45

Hello Jinxed6085,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply01 Jan 2016, 10:45

Official