1 reviews | Active since Feb 2017

28 Feb 2017, 07:33

Debited every month after canceling subscription

<p>I cancelled my DSTV at the beginning of 2017 and am still being debited!! I speak to someone every month and get promised that it will not happen again yet I just got debited again this month. I demand a full refund TODAY for all these months of being debited!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2017, 07:52
Official

Good day Debbie

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2017, 09:15
Official

Good day Debbie

Reference is made to our telephone conversation earlier. We have escalated the matter to finance for further assistance.

We will provide feedback as soon as we receive it.

Kind regards

Girly