CK
CHERYL K

1 reviews | Active since Oct 2013

25 Nov 2020, 19:44

DEBITED AGAIN AFTER CANCELING

Debited by DSTV AGAIN after canceling with them 2 months ago.... absolutely ridiculous. After being contacted and being told it was sorted they now debit me for 3 months.

CAN SOMEBODY COMPETENT ENOUGH PLEASE FIX THIS !!!!!!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Nov 2020, 21:08
Official
Hi Cheryl, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Nov 2020, 12:53
Official
Hi Neelan, 

I refer to our telephonic conversation. 

Please be advised that your account has been closed and a refund has been captured. 

I have requested the refund to be approved as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2020, 13:50
Official
Hi Neelan, 

We hope your experience as our customer was improved the second time around, but we want to know for sure. 

Please take a few minutes to review the service given by copying and pasting this link: 
https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true 

Kind regards, 
DStv: Hello Peter Team

Best regards,