NF
Nicoleen F
1 reviews | Active since Mar 2015
04 Mar 2015, 14:32
Debit when asked
Multichoice can not get it right to debit when asked. They keep getting it wrong. My debits goes off any time. This keeps *****ing with my bank account. ****py service 101.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Mar 2015, 09:59Hello Nicoleen16,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records your payment date is on the 27 of every month. Please advise if this is in order by return mail.
. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records your payment date is on the 27 of every month. Please advise if this is in order by return mail.
. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply21 Mar 2015, 09:59
Official
Hello Nicoleen16,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records your payment date is on the 27 of every month. Please advise if this is in order by return mail.
. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records your payment date is on the 27 of every month. Please advise if this is in order by return mail.
. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,