Debit Order wrong amount

My Debit Order went off on the correct day but for a different amount. <br> <br> My Dstv was then disconnected, I called in and the call centre said that I had to pay an amount. I then phoned the next day to confirm the amount that needed to be paid.Later during that day I then paid the amount that Dstv said that I needed to pay. I called Dstv to confirm and they said that they would put my payment on my account, I would then be reconnected and an sms would then be sent to me.When I got home, I am still not connected, so I phone the call centre to find out what is now wrong.<br> <br> I now need to pay more before they will reconnect me - the 2 amounts that they want me to pay adds up to about R800 for Dstv premium, as their system now put me on a prorata system due to Dstv NOT taking off the correct amount on the Debit Order in the first place.<br> <br> I wanted to talk to a Manager about this, but ALL the manager's were in a 'meeting'. I eventually ended the call after about 45 minutes on the line to Dstv, and I am still NOT reconnected.<br> <br> Who is going to pay for my petrol to the bank, who is paying for my 4 telephone calls to Dstv to try to sort this out, and this is just the beginning.