CK
Candice K
1 reviews | Active since Mar 2016
23 Mar 2016, 09:25
Debit order still not fixed
I have been disappointed by multichoice on multiple occasions<br> I was refunded my when my debit order was overcharging me and was assured by Carol Mabaso that it was corrected only to have my account debited by R3204.77 today.<br> <br> It is ridiculous! who has that amount of money laying in their account at the end of the month?!..i am disgusted with this lack of service and failure to meet their promises.
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DStv (MultiChoice)'s replyOfficial
25 Mar 2016, 11:02Hello Candydk,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard. Please accept our sincere apologies for the inconvenience caused.
Thank you for taking our call. For more detailed information pertaining to your query, please refer to your personal email address, we have sent a response where you can reply with the required information.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard. Please accept our sincere apologies for the inconvenience caused.
Thank you for taking our call. For more detailed information pertaining to your query, please refer to your personal email address, we have sent a response where you can reply with the required information.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply25 Mar 2016, 11:02
Official
Hello Candydk,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard. Please accept our sincere apologies for the inconvenience caused.
Thank you for taking our call. For more detailed information pertaining to your query, please refer to your personal email address, we have sent a response where you can reply with the required information.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard. Please accept our sincere apologies for the inconvenience caused.
Thank you for taking our call. For more detailed information pertaining to your query, please refer to your personal email address, we have sent a response where you can reply with the required information.
Should you require any further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,