Debit order still active, after cancelling subscription

<p>Hi</p> <p> </p> <p>I cancelled my DSTV subscription on the 25th of July, my billing period is on the 28th of July, so i gave DSTV 3 days notice to cancel my DSTV subsription for August, but today i see the paymnet still went off??</p> <p> </p> <p>I have been in contact with the call centre twice, to ask them to ensure that payment will not go off. Please can i be refunded, as it clearly does not work to speak to the callcentre agents.</p> <p> </p> <p>Customer Number: ********** 9</p> <p> </p> <p>regards</p> <p>Ruan</p>