kN
kelebogile N
1 reviews | Active since Nov 2013
18 Nov 2015, 21:25
Debit order query
Please refer to my previous query...YOU CANNOT CLOSE A CUSTOMERS QUERY AFTER YOU TRIED TO CONTACT HIM/HER ONCE. I NEED A CALL BACK IN 24HOURS FROM A SUPERVISOR OR MANAGER NOT FROM *********** BUNCH IF IDIOT STUFF YOU HAVE IN YOUR CALL CENTRE. THIS IS A DISGUSTING SERVICE IM GETTTING FROM ABIG COMPANY LIKE THIS &AFTER MY QUERY US NOT RESOLVED YOU HAVE THE DECENCY TO ASK ME TO RATE YOUR DANB POOR SERVICE. YOU HAVE PLENTY OF TIME TO PLAY. IF I AM NOT CALLED BY END OF 19TH NOVEMBER BE ADVISED THAT YOUR DEBIT ORDER WILL BE STOPPED BY MY BANK FOR TBE 2DECODERS IM PAYING FOR AND MY SERVICE WILL NOT VE SUSPENDED AND I WILL NOT PAY ANY PENALTIES
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Nov 2015, 07:53Hello ntwagaek,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply19 Nov 2015, 07:53
Official
Hello ntwagaek,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,