Debit order not going off

<p>I have now called in numerous times to the call Centre to report my problem but nothing has been done about it. I am on a dstv price lock Explora deal and since inception my debit order has not gone off successfuly once! I had to call in during June July to have dstv do an ad-hoc debut for two months subscription which I did not budget for as my debit order did not go off as it should have. Now August and September's subs have also not gone off. During last week I called in 3 times (feel free to check my account and pull the recordings) where I again asked for the ad-hoc debit to be done as my debit order has still not been fixed even though I know my debit order details are correct as the ad-hoc payment worked. I expect someone to call me as soon as this has been resolved as obviously the call Centre staff is *********** to do their job. I am beyond frustrated! </p>