Debit order mess

After years being a loyal DSTV client, I got fed-up in one month. In September they have totally *****ed up my account with their debit orders. I have signed a debit order to have peace of mind, but now these brainless zombies are forcing me to cancel. They say my account is in arrears with R439 BECAUSE THEY *****ED UP MY DEBIT ORDER!!!! Why did YOU refund my Multichoice?????? And now you disconnect my service every week and then force me to pay R50 reconnection fee every time!!!???<br> One of your talking heads called me on Friday and I told her that you must take the money from my account via debit order. I am not running away from paying. NOW WHY ARE YOU DISCONNECTING ME AGAIN TODAY????? <br> Now I am forced again to talk to another talking head at your call centre as your stupid self service does not work.<br> Monday I am cancelling my debit order at the bank. If I stay with you, I will pay cash. Never will I give you access to my account again. YOU MESSED UP NOW I MUST PAY!!!