KK
Kaylene K

1 reviews | Active since Apr 2020

01 Apr 2020, 11:39

Debit order issues

Pathetic honestly! In Feb my debit order didn't go off the excuse was that it was a leap year, so I had to pay R1600 to reactivate it.

Now the debit order isnt going off again and it is almost impossible to get through to anyone to help! As I have spent tons of airtime waiting to get through!

As for your WhatsApp group LOL!!!! What a joke the only response I get is "sorry I didn't understand you"

You guys need to get you act together when it comes to our debit orders!!! I dont know if I should pay it or if the debit order will go off after I have made payment

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2020, 11:51
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team