Debit Order ***** by MultiChoice DSTV

DSTV/MultiChoice have been debiting the incorrect amount for the past 3 months.<br> 26/10/2015 - R1,175.53<br> 25/11/2015 - R1,133.00<br> 28/12/2015 - R1,133.00<br> Note that the authorised amount is R814,00.<br> Originally their call center staff kept referring back to Nedbank insisting that the fault is with my bank. DSTV/MultiChoice also threatened that they would blacklist me should I reverse any of the debit orders.<br> After searching various consumer sites/forums, I got hold of some of MultiChoice's managers contact details (Natasha Abed & Manti Seleka) and was put in contact with their ***** department - Herbert Mosavel.<br> For the past 2 weeks I have been dealing with Herbert Mosavel, the ***** Administrator at MultiChoice.<br> Herbert is handling the Debit Order ***** cases and has informed me that MultiChoice is at fault and that I will be refunded, but every time I contact Herbert there is a different excuse why the refund has not been done.<br> On Friday, 15 January, I asked for my DSTV/MultiChoice subscription to be cancelled. Once again I was promised that money owed to me, (R999.53) would be refunded to my bank account.<br> Yet again, no refund has been done.