NC
Neale C
1 reviews | Active since Mar 2012
22 Apr 2018, 20:57
Debit Order *****
My DSTV is paid by EFT each month. What gives Multichoice the right to debit my bank account with a 2nd instalment for this month. Surely *******ly debiting someones bank account without their knowledge or consent is *****! Granted the money was returned after I had to phone and fight and had to wait for a few days to get my own money back. If this is how your company operates please cancel my contract from the end of this month.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Apr 2018, 10:01Dear Neale
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Apr 2018, 10:01
Official
Dear Neale
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Apr 2018, 12:58Dear Neale
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Multichoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
We confirm the we have cancelled debit order on your account, the account has been changed back to cash.
Should you require further assistance, please do not hesitate to contact us.
Regards
Boitumelo
Best regards,
DStv (MultiChoice)'s reply23 Apr 2018, 12:58
Official
Dear Neale
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Multichoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
We confirm the we have cancelled debit order on your account, the account has been changed back to cash.
Should you require further assistance, please do not hesitate to contact us.
Regards
Boitumelo
Best regards,
NC
Neale C's updateReviewer Update
23 Apr 2018, 18:58Like I said in my review.
This a ***** and a ******** offense.
Please cancel my subscription and note that legal action will be taken
NC
Neale C's update23 Apr 2018, 18:58
Reviewer Update
Like I said in my review.
This a ***** and a ******** offense.
Please cancel my subscription and note that legal action will be taken