1 reviews | Active since Nov 2017
Debit Order Fiasco
I have been a DSTV customer since they started in SA.Today they cut me off because they say that i am not the person who is paying the account.My company has paid the account for over 20 years,but as of today that is no longer good enough.I now have to provide bank statements and letterheads as proof.Gonna cancel my subscription as DSTV is actually just not worth it. Pathetic service at best.
Dear Norman Langeveldt
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Norman Langeveldt
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Norman Langeveldt
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that the billing on your account has been corrected and adjusted accordingly.
Your account is currently active in the DStv Premium Package with extra view.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Dear Norman Langeveldt
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that the billing on your account has been corrected and adjusted accordingly.
Your account is currently active in the DStv Premium Package with extra view.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,