1 reviews | Active since Feb 2017
Debit order ****
DSTV called me and offered a discount on my access package which was gonna expire after 24 months. To my surprise the discount was canceled in just 3 months and I was charged R180 for cancelation fee. I contacted them and told them that I never requested the discount to be canceled. They could not even prove that I canceled it. They now say for the discount to be activated and the cancelation fee reversed I must activate a debit order. I think multi choice ******* customers into this discount so they can later cancel it and then trick us into activating debit orders cos the only way they can fix this is if I change my payment choice to debit orders
Multi choice, stop using tricks and tactics to fool ur customers. I want my discount back and this cancelation fee reversed. I will continue paying manually
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
