NR
NANDO R

1 reviews | Active since Feb 2017

03 Jan 2024, 18:29

Debit order ****

DSTV called me and offered a discount on my access package which was gonna expire after 24 months. To my surprise the discount was canceled in just 3 months and I was charged R180 for cancelation fee. I contacted them and told them that I never requested the discount to be canceled. They could not even prove that I canceled it. They now say for the discount to be activated and the cancelation fee reversed I must activate a debit order. I think multi choice ******* customers into this discount so they can later cancel it and then trick us into activating debit orders cos the only way they can fix this is if I change my payment choice to debit orders

Multi choice, stop using tricks and tactics to fool ur customers. I want my discount back and this cancelation fee reversed. I will continue paying manually

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2024, 19:30
Official
Hi Nando, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NR
NANDO R's update03 Jan 2024, 19:39
Reviewer Update
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