Debit Order Arrangements

Good day,<br> <br> After a week since the debit order was suppose to go off on the 27th I keep on calling and asking what is happening and nothing is been done. Waiting for approval???? Who is not doing there work. If you phone call centre to speak to a manager he tell me pay the account cash? what is the point of arrangement debit orders? this is poor service, Then my upgrade is not done my dstv channel is been switched off. <br> <br> My self service is not working properly, emails on emails calls after calls? POOR SERVICE. <br> <br> The time I spend on my phone calls think you need to refund me back for a weeks phone calls keeping on for hour to speak to manager and call centre and waisting time. <br> <br> <br> <br>