Debit Order

H i there <br> <br> I opened an account for dstv services in July and supp**** them with my bank details so that they can debit on 29th of each month. First month debit didnt go through cause they didnt set up so I had to pay in cash, I accept that and they promised debit order will be in order for end August - by end August it still didnt go through and my services were cut off. I contacted them and they promise problem will be solved and superviser Nhlanhla will give me a call, up until today no one has called to follow up or give an update. i app**** for debit order to go off cause i dont have time to go do payment manually - this is real bad service and inconvenient.