MS
Martin S

1 reviews | Active since Jan 2012

11 Apr 2017, 13:00

Debit order

<p>It has been 6 days now and no one can tell me when the mistake will be rectified. included are the emails to DSTV:</p> <p>Siyabonga Mdluli<br />Good day, Please forward your Proof of payment and ID copy to this email addr...<br />Apr 10 (1 day ago) <br />Good day, Please forward your Proof of payment and ID copy to this email addr...<br /> <br /> <br /> <br /> <br />Martin Schoeman<br />Herewith Proof of Payment and ID.<br /> 1:53 PM (23 hours ago) <br />Herewith Proof of Payment and ID.<br /> <br /> <br /> <br />Martin Schoeman<br /> 1:53 PM (23 hours ago) <br />Loading...<br /> <br /> <br /> <br />Martin Schoeman ********** /> 1:53 PM (23 hours ago) <br /> <br /> <br /> <br />to Siyabonga <br /> <br /> <br /> <br /> <br /> <br /> <br />Herewith Proof of Payment and ID.<br /> <br /> </p> <p>On Mon, Apr 10, 2017 at 12:41 PM, Siyabonga Mdluli ********** co.za> wrote:<br />Good day,</p> <p> </p> <p><br />Please forward your Proof of payment and ID copy to this email address for refund to be processed.</p> <p> </p> <p><br />Regards </p> <p>Siyabonga </p> <p> </p> <p> </p> <p> </p> <p> </p> <p><br /> </p> <p> </p> <p> </p> <p> </p> <p> <br /> </p> <p><br />This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at http://www.multichoice.co.za/m ultichoice/content/en/email-di sclaimer. If you are unable to view the disclaimer, please email ********** for a copy.</p> <p> </p> <p><br /> </p> <p> </p> <p><br /> <br /> <br />2 Attachments <br /> <br /> <br /> <br /> <br />Preview attachment DSTV_Payment_Notification.pdf <br /> <br /> <br /> <br />DSTV_Payment_Notification.pdf<br />52 KB<br /> <br />Preview attachment ID Lisensie Martin jnr.ppt <br /> <br /> <br /> <br />ID Lisensie Martin jnr.ppt<br />2.2 MB<br /> <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br /> <br />Martin Schoeman<br />IS this documents that I have sent you correct?<br />2:05 PM (22 hours ago) <br />IS this documents that I have sent you correct?<br /> <br />4 older messages<br /> <br /> <br />Martin Schoeman<br />Can you please come back to me? I want to get this resolved.<br />3:13 PM (21 hours ago) <br />Can you please come back to me? I want to get this resolved.<br /> <br /> <br />Martin Schoeman<br />Any news??????????????????<br />8:12 AM (4 hours ago) <br />Any news??????????????????<br /> <br /> <br />Martin Schoeman<br />Siyabonga, you don't give me any feedback? What is going on? All the other pe...<br />9:58 AM (3 hours ago) <br />Siyabonga, you don't give me any feedback? What is going on? All the other pe...<br /> <br /> <br /> <br />Martin Schoeman ********** />12:55 PM (3 minutes ago) <br /> <br /> <br /> <br />to Siyabonga, customerfeedba. <br /> <br /> <br /> <br /> <br /> <br /> <br />It is now almost 13:00 and no feedback for 24 hours? What is going on??????????????????</p> <p> </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2017, 13:18
Official

Dear Martin

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2017, 16:32
Official

Dear Martin

Apologies for the delay.

We have referred your refund request to our finance team for urgent assistance. Kindly expect it by tomorrow or latest Friday.

Regards

Elna

Best regards,