1 reviews | Active since Jan 2012
Debit order
<p>I spoke to a DSTV consultant yesterday about the debit order that went off wrongly. She told me that it would be rectified by Yesterday and the money would be paid back into my bank account by the end of the day. And I watched this morning to see if it happend. It did not? Can someone at DSTV please tell me when this will be rectified</p>
Dear Martin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Dear Martin
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Good day Martin
Please accept our sincerest apology for the below adequate service you've received . A refund can only be processed 7 days after the collection date which was on 05-04-2017. The other option is to reverse the debit from the bank.
Please let us know if you'll be doing a reversal or we must process a refund which can be done on 11-04-2017.
Apologies again for the confusion and the inconvenience this has caused.
Regards
Girly
Best regards,
Good day Martin
Please accept our sincerest apology for the below adequate service you've received . A refund can only be processed 7 days after the collection date which was on 05-04-2017. The other option is to reverse the debit from the bank.
Please let us know if you'll be doing a reversal or we must process a refund which can be done on 11-04-2017.
Apologies again for the confusion and the inconvenience this has caused.
Regards
Girly
Best regards,