Debit Order
<p>I have called multichoice contact centre for two months asking the to cancel my debit order. Ever time I call I'm told it's cancelled but at the end of the month the debit goes through. I have called them again today and I'm told my debit order is cancelled. The money is been debited from my account. Multichoice is taking money from my account saved for important things. I don't want a debit order anymore. I want to pay cash. What must I do for it to be cancelled? Three months now asking for the same thing</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Dec 2016, 08:38Dear Melikhaya
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply03 Dec 2016, 08:38
Official
Dear Melikhaya
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Dec 2016, 09:42Good day Melikhaya
We confirm that your debit order facility has been cancelled.
Please accept our apology that your initial request was not actioned on time.
You will continue paying your DStv account manually R430.00 on the 27th of every month.
Don’t hesitate to contact us should you require any further assistance. We’re here for you.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply03 Dec 2016, 09:42
Official
Good day Melikhaya
We confirm that your debit order facility has been cancelled.
Please accept our apology that your initial request was not actioned on time.
You will continue paying your DStv account manually R430.00 on the 27th of every month.
Don’t hesitate to contact us should you require any further assistance. We’re here for you.
Best regards
Dinah
Best regards,