PM
Petros M
1 reviews | Active since Nov 2020
04 Nov 2020, 11:48
Debit =downgrade
This is the message i get when am trying to downgrade. Something has gone wrong while trying to downgrade your package. I am going to try this again.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Nov 2020, 12:42Hi Petros,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Nov 2020, 12:42
Official
Hi Petros,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Nov 2020, 00:39Hi Petros,
Reference to your telephonic conversation earlier.
The downgrade has been scheduled for the end of the billing cycle. Downgrades do not occur in the middle of the billing cycle hence you got the error.
Our intention is certainly not to provide a sub-standard service to our customers.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Reference to your telephonic conversation earlier.
The downgrade has been scheduled for the end of the billing cycle. Downgrades do not occur in the middle of the billing cycle hence you got the error.
Our intention is certainly not to provide a sub-standard service to our customers.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply05 Nov 2020, 00:39
Official
Hi Petros,
Reference to your telephonic conversation earlier.
The downgrade has been scheduled for the end of the billing cycle. Downgrades do not occur in the middle of the billing cycle hence you got the error.
Our intention is certainly not to provide a sub-standard service to our customers.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Reference to your telephonic conversation earlier.
The downgrade has been scheduled for the end of the billing cycle. Downgrades do not occur in the middle of the billing cycle hence you got the error.
Our intention is certainly not to provide a sub-standard service to our customers.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,