1 reviews | Active since Jun 2014
Debit customers account
<p>Since the 1 August money has been going off my account. I contacted my bank to find out who the company is which they confirm is was multichoice. I called to ask why they were deducting money from my account i was tols that i have a compact package with them. The only package i have with multichoice is for my drifta. I called several times to multichoice and up to date no call or refund in my account.</p>
Dear Gideon
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Gideon
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Good day Gideon
Thank you for bring this matter to our attention.
We confirm that the only active service on your account is your DStv mobile service.
Please be advised the billing on your account has been corrected and adjusted accordingly.
A refund has been captured on your account to be paid into your bank account within the next four to seven working days.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Should you require any additional assistance please do not hesitate to contact us.
Kind Regards
Rupert
Good day Gideon
Thank you for bring this matter to our attention.
We confirm that the only active service on your account is your DStv mobile service.
Please be advised the billing on your account has been corrected and adjusted accordingly.
A refund has been captured on your account to be paid into your bank account within the next four to seven working days.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Should you require any additional assistance please do not hesitate to contact us.
Kind Regards
Rupert