DEBIT A LARGE AMOUNT AND DISH IS OFF POOR SERVICE

Good Day

Multi choice debit a 1187.19 yesterday the 25.06.2019 and my dish is still off .then i went on the Dstv what-supp help and they advise my amount balanced to pay is 241.25. So i wanted to know how to make that 241.25 payment to get my dish on today . I have called now over 3 times no one at your call center can call back what service is this i just want to reconnected my dish i am not very happy with multi choice i want to log a complaint about the service i also have sent over 4 emails not one reply since this morning i think multi choice is not for the customers i mean i want to make a payment because multi choice took a amount of yesterday and says to make a payment to reconnect but the have my bank details to take it of and reconnect my dish why did i then give it . i want a manager calling me back .i want to start making a payment myself every month and not multi choice to debit as they take payments late this is why my account was in debit as they had all my banking info but cant evens call they loyal customers to confirm payment or anything. very very dissatisfied . and i want to know if i make that payment now till when will it be on because payment date is every 25 of each month but multi choice debit half the money they mus so that i can make a payment then buy charges this is not good service i really want a manager calling me back for this poor service going to put you guys on yellow peter poor service indeed i am very angry

Laurin dupreez

ID number: ***

Thank you...