**** deals and useless customer care

DStv advertised a price lock package of R109 per month for 24 months on the Access package, including Access fee, in March 2023. I made numerous attempts in March 2023 to activate the advertised price lock package and also took a screen shot of the advertised deal. My contract has since been upgraded incorrectly and DStv failed to deduct the correct premium. They keep sending me messages about payment not being made and my services being disconnected. Please go ahead and disconnect me and stop sending me useless messages and threats based on a **** deal that you advertised.

Your technicians, customer service agents, WhatsApp channel and online chat facility are nothing but useless, go have a look at all the communication thus far!