WM
Welile M
1 reviews | Active since Sept 2015
16 Oct 2015, 15:05
DEACTIVATION OF ACCOUNT AGAIN!!!
I am quite appalled that DSTV/Multichoice has gone ahead once again deactivate my paid up account.Every month seems to be this behaviour which makes wonder if they ever even bother to resolve this issue cause they are quick to pass the blame on me as if I did not pay.I need to approach an ombudsman about this.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Oct 2015, 15:29Hello WelileMtoba,
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you have been assisted. Your DStv service is active and the account was manually adjusted.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you have been assisted. Your DStv service is active and the account was manually adjusted.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply29 Oct 2015, 15:29
Official
Hello WelileMtoba,
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you have been assisted. Your DStv service is active and the account was manually adjusted.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you have been assisted. Your DStv service is active and the account was manually adjusted.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah