LS
Lea S

1 reviews | Active since May 2016

02 Aug 2024, 17:26

Deactivated while I paid

I am ****ed off I am always paying on time but it got disconnected. No messages but just got disconnected ,that's why people are deactivating DStv for this nonsense ,why did you disconnect my services ??????????

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Aug 2024, 17:28
Official
Hi Lea Setlau, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2024, 16:42
Official
Hi Lea, 

Thanks for contacting us. 

Kindly note that you have been short-paying hence your services are disconnected. 

Your monthly bill is R139.00, not R110.00.

To reconnect your services, please pay R84.03 to cover the following.
Credit from the amount you paid R -91.52
DStv Access Subscription R 125.55
Reconnection Fee R 50

You can use this link to pay https://payat.io/dstv/***6

We hope you find the above in order.

Regards,
DStv: Hello Peter Team 

Best regards,

LS
Lea S's update06 Aug 2024, 13:54
Reviewer Update
You always send messages to say one is owing on the dstv ,it is not as if I loose anything from watching you guys
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Aug 2024, 14:19
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,