MJ
Mareldia J
1 reviews | Active since Feb 2013
29 Aug 2015, 20:42
Deactivated my account and billing
WHAT THE HELL!!!I DEACTIVATED MY ACCOUNT AN BECAUSE OF YOUR SYSTEM UPGRADE YOU ARE CHARGING ME AND NOW YOU WANT ME TO WAIT 40 DAYS??? AND BEEN PLACED ON HOLD FOR 15 MINS. <br> <br> I WANT MY MONEY IN MY ACCOUNT BY MIDDAY MONDAY OR I WILL COME TO YOUR OFFICES!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 12:24Hello MJones01,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 12:24
Official
Hello MJones01,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team