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Multichoice is a *******. I paid for my subscription in December the 28th 2023 for the month of January. My services have been disconnected and I'm told by Vuyolwethu that my subscription was changed from Premium to Compact plus of which it was not my instruction. Another agent called Lerato was rude while I tried getting assistance from her and she Hung up on me after I asked to speak to the Supervisor. Vuyolwethu said she is waiting for her Team Leader (Thandile) to assist me but she also hung up on me. I enjoy watching my sports but this is total bull that paying client gets this kind of treatment from the same people that promises the best. These agents have a care less attitude towards their clients who puts money in their pockets and someone did something and now I'm being **********.