DCC complaints -Paid account but cant watch TV

I PAID my DSTV account on 26 April, but EVERY SINGLE day I have to call into the CALL CENTRE to request them to switch on my DSTV. I have spent hundreds of rands on AIRTIME, waiting hours on the phone to be reconnected. I am DISGRUNTLED and DISGUSTED with the service that I am getting from DSTV. The call centre agents switches on my DSTV but that only lasts for a few hours then it's disconnected again. WHAT AM I PAYING FOR? I haven't had a full day worth of enjoyment watching TV. I would like this resolved ASAP. DSTV Multi choice's service is unprofessional and pathetic.