****************, INCORRECTLY DEBITED, POOR SERVICE, NO FEEDBACK SINCE 1 YEAR

I am being overcharged and debited an incorrect amount from DSTV for over a year now. Starting March 2019. Each time i contact an agent from DSTV, the supervisor either doesn't have access to correct my account, they leave it with finance to fix and they promise to get back to me but ALL FALSE PROMISES. The latest and last agent was Thobile Tshabalala who agreed that i have been wrongly charged and that she will urgently rectify and get back to me .. 3 weeks later and here i am. I am beyond disgusted with this **************** from you DSTV MULTICHOICE. When an error occurs in debit order payment(on your side) and you suspend my service, you are very quick to tell me to pay the account.. but here i am begging you for service delivery and you blatantly ignore my requests.