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Good day,

I went into the Durban branch on 24/09/2021 to add on DSTV Indian to my current package which was compact. The consultant requested payment of R322 and said my next payment was due on 01/11/2021.

He changed my subscription from compact to family which I did not request. The Indian add on has not been working since 01/10/2021.

On 02/10/2021 I made my normal payment of R409 for compact. But family package is still showing.

Now when I call the call center they are requesting me to pay R395 more for compact.

This is ****************.

I paid R409 for my compact subscription & I refuse to pay a cent more.