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We were premium subscribers for many years and decided rather watch Netflix due to continuous repeats of dstv programmes. Now with the 'lockdown' I decided to have our dstv reactivated for the family (3 decoders) as dstv advertised the R690 premium package, the consultant confirmed that reactivation which would include up until end of March as well as full subscription till end of April 2020 would be R822. I asked the consulted repeatedly and confirmed that that amount was correct of which I immediately did an eft and an hour later was activated. Today being 9 April 2020 we received a message on the self service app that an amount of R1976 was outstanding and consultant telephonically said R1200 was outstanding for reconnection. I feel that this is complete ******* and misleading on multichoices part, if I had known that I would have to pay R822 from 25 March till 9 April only to watch programmes that we have seen many times over, I would never have wasted my money which is tight currently due to the lockdown period.