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Item: DStv (MultiChoice)
Rating: 2
Author: Florence M

Hi.<br> <br> I have switched off the DSTV decoder early in the year. I think end of Jan 2015. At the time I did not owe Multichoice anything. Recently I had a request to pay R120 odd which I did - for what the consultant did not know. Now on their website it reflects R230,77 is due. ***. I am not and have not been using your service for over 10 months why must I pay you. There's no statements online to show why these balances that all of the sudden keep of cropping up.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

09 Nov 2015, 08:13

Hello pooja,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply09 Nov 2015, 08:13

Official

Best regards,

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