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On the 15 August 2021, I called in requesting to get a quote on what will it cost for me to upgrade from my DSTV access to DSTV Indian. The lady on call said that I will only have to pay R160 for it in which then only I have agreed for it to be upgraded. Today I have received a text message that I now owe them R534 how exactyl?!?!. I would like for them to review the call and have a look at what was told me as there is no way I would of agreed to this amount. There staff is incredibly *********** that they do not even know their product that the lady made me wait on the line to even get a cost. I am not willing to pay this amount they can disconnect me as I have done nothing wrong.