DM
Dipuo M

1 reviews | Active since Dec 2018

27 Dec 2019, 20:55

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Horrible experience , customer service is non-existent My son and I tried to rent a movie but we were unsuccessful ,dstv failed to avail the movie for us to watch . I called the call center o. The same day they failed to reverse . Been trying to reverse it for past two weeks , to date the are failing to reverse it I've been sent from pillar to post . Debit order went off today , I was charged for the movie I did not watch ,this is day light *******

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Dec 2019, 08:25
Official
Hi Dipuo Malaka,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 
DM
Dipuo M's update30 Dec 2019, 12:05
Reviewer Update
Thank you Kagiso for taking the time to explain what transpired and taking the time to resolve this . You are a true asset to your company sir.