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Second complaint I am writing as first one was not resolved!! Entered into a price lock and still DSTV debit me for whatever amount they feel fit!!! How disgusting! Last time they called me to say there was an outstanding balance on my account from the previous month. How can this be when I pay by debit order and have entered into a price lock??!!! They promised to send me a statement. I am still waiting!! DSTV who on earth do you think you are???!!! I tried calling but everything is automated so I can't even speak to someone about my account!! DSTV check out my account during this price lock and my previous price lock. Refund whatever is due. All we have is the one device. And cancel my debit order because I am sick and tired of you taking my money which is not due to you!!!