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So i recently upgraded to price lock. This was delivered to me on the 20th. I called DSTV and needless to say endless issues. I get a text saying that my account will be debited with R1972. I called and enquired about this and was told that i needed to cancel my premium subscription of R789 and was being billed from the 18th which was when the new DSTV was dispatched! I got delivery on the 20th and cancelled the premium subscription on the 24th! How can DSTV charge me for something from the 18th to the 23rd? It was only activated on the 24th! How can you rip of customers this way?? Now i call to find out how much is owing so that i can pay and i speak to someone for 20 minutes and rather *********** after me asking her to explain she cuts the call. Second *********** person after i explain tells me the exact same thing that the first one did after i explained my account is not in a credit! I need to pay and all I want is what owing. Fifteen minutes later i am still waiting for someone to help me!!