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I upgraded to a DSTV Compact price plan at Multichoice and my payment was due on the 20th of October. They have already suspended my dstv until I have paid the outstanding amount. I received a call from one of their consultant in Cape Town and she told me to pay an amount of R631,03 for a Compact price plan and I told her that's impossible it can't be. I told her to check again she apologized for the mistake but to me obviously she didn't know what she was talking about or she was trying to rob me. They should provide good customer service but they are filing to do so by telling me to pay almost double the amount required. Yesterday also I received a text message from them telling me the very same thing to pay R631.03. I am really failing to understand why do I have to pay so much for a dstv compact.