Daylight *******

We made payment via my husband's account to Dstv on the 25th and the amount went through 2x. We were requested to send the requisite documents for a refund and never got an update and even asked via email for an update with no response. We followed up this evening via their chat and spoke to Vuyisa Maphoso but were informed that we sent the documents after 48 hours without being informed of time frames via Glenrose Sibiya. This is day light *******. Please refund our monies and consider our subscription cancelled from the 25th of June. Should payment not be made shortly we will commence further action as you have all required information. Would not recommend Dstv to any sound minded person. You contact us on ***.