Daylight ******* by Multi Choice And POOR CUSTOMER SEVICE

Daylight ******* by Multi Choice

I am on Compact package paying R623 monthly, last month 25/04/2023 Multi Choice debited R728 on my account , on the 4 of May I called Multi Choice to inquire about the big jump the agent that i spoken with said it was because I am subscribe on DSTV Disney Plus I explained to her that i did not , she up knowledge that it was an err on there side and she said it was going to do reversal, until today I am still waiting. then I called them and today I spoke to Nokwanda Magwaza who failed to help me and kept me on hold for 25 minutes, saying she is still checking what happened. I then asked him to speak to her manager. The one who couldn't talk to me said he was busy. Is that the way DSTV treats its customers. I have been their customers for more than 10 years.