********** daylight *******

I was on a so called contract and I was paying R568 and yesterday I was debited R858 I kept calling dstv to find out when is the contract ending and that I wanted to downgrade today I spoke to Kabelo to enquire about the R858 and they said an email was sent in this regards and the truth is they never sent an email to me and they are refusing to refund the R300 that they took yesterday I have been with this company for a while and this is not the first time I complained about them they are ripping me out this is daylight *******