Day Light ******* (Useless Billing Department)

On the 14th of June 2015 I made a payment of R132 to Multichoice via Payu and obviously there is no proof of payment from PayU. Up to today that money hasn't reflected on our account. I emailed [Email Removed] and was asked to send proof of payment and since I didn't have it I went to PayU and they gave me all the references numbers that show I paid and I forwarded this to Multichoice and I kept on getting this response:<br> <br> Dear DStv customer,<br> <br> CASE NUMBER: *** <br> <br> Thank you for contacting the DStv Billing and Collections Team.<br> Please be advised that your query cannot be resolved as we have not received the required proof of payment/receipt.<br> <br> The DStv Billing and Collections team <br> <br> I explained that I only have the reference from PayU and even PayU asked them to call them to Confirm but instead Multichoice sent this response:<br> <br> Thank you for contacting the DStv Billing and Collections Team.<br> <br> As advised, we require the payment confirmation, as an attachment, not something that you have typed out.<br> <br> The information provided is not sufficient.<br> <br> I then sent them my bank statement but now they totally ignoring me! ITS BEEN 2 MONTHS FIGHTING WITH THEM FOR MY R132 !!!