Day light ******* ????????-Multiple different payments

I am very unhappy with the service Multichoice has been giving us. They suspend an account and always give different amounts to pay. In the month of July alone I have made 2 payments. They keep demanding other monies. What puzzles me is that Multichoice is prepaid as Nombuyiselo(Call Centre) confirmed I don't understand why we keep getting different amounts overdues. 1st it was R1556. Then it was R180 after it was R336.80 and then 240 ohh and lastly it was R613 bare in mind all these payments were demanded for the same month. Called call center before making a payment and it said R336. 80 and I will be reconnected until 2nd July then went to Pick n pay and they confirmed the R336. 80 payment. Gladly made the payment nor the premium was paid for the month already. Got home and another payment is required????. Is Multichoice not milking us enough though!!??? . Where are all these payments and if they have been owing why were we always on???? with no problems. I am really disappointed in Multichoice, I have heard such stories but I never thought it was true...I need answers ????♀️ and it seems everyone is using their own systems because it never gives same answers. Can Multichoice start investing in their employees s****s and knowledge of work n efficient systems