1 reviews | Active since Nov 2011
I am extremely unhappy with Multichoice. I was on a 24 months Compact Package contract. There were available stars on the DSTV APP to move me to Compact Plus for a month. I have used these stars before. But now they signed me to a Compact Plus package for 24 months. This is **************** Multichoice. Send me the papers of where I agreed to a 24 months new contract on Compact Plus. I never did these. I don't need Compact Plus and there are no channels that I am interested in on Compact Plus. Even the confirmation email that I recieved stated that " Your upgrade will automatically be actvated on your next billing date and will be valid for 1 month.... The upgrade is at no additional cost to you, you are required to pay the cost of your existing package. You will be moved back to your existing package when the reward period has ended." If you don't change me to my old contract, then you will lose me as a customer, and I will go to on-demand streaming like Netflix. I have been a loyal DSTV for so many years, but this is really too much. I will take legal actions against multichoice if this is not resolved.
Best regards,
Best regards,
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