Day light *******

Hey there payed my DSTV account on the 20th when I checked the app said 234 and payed it my DStv was connected for few days and a bill of 500something is on my profile how? Someone pls explain this to me pls

Call centre gave me a explanation that did not make sense if u gonna bull**** people please hire people who can Very disappointed with the service I’m getting from you guys my last payment was November 4th which I assume that my next one would be the 4th of December again coz it’s not a debit order and it’s fair like that came 30th November my DSTV was disconnected when I payed u guys on the 20th December app Gave me a pro rata of 234 who’s fault is that apparently it’s mine don’t know how coz y’all are not a contract and I ddnt sign anything no pay no Service now u guys are charging me for a service I had already payed for in November 4th and no connection I must pay more for What