day light *******

I am a very unhappy customer. Have been using dstv entertainment services for almost 2 years and I have never had to experience such. I had skipped an entire month without paying my dstv,I have then reconnected my dstv again this month as per usual.price to my knowledge and every customer who has a Dstv compact pays 400pm and a R50 reconnection fee but not for me this month I am being charged R680 in total to be exact. What happened I checked my balnce as per normal via dstv WhatsApp and it said I need to pay R222.90 in which I did pay,then I was connected. I went again and checked to see on WhatsApp if may be have not made an error on my balance,then boom it says I owe R449.00 and I need to pay by the 3rd,blady hell what was the R222.90 for. And so I got on the phone called Multi choice wanting and explanation of this but the person I spoke to could not give me a straight answer,he just told me it is a reconnection fee and subscription fee and he is "NOT SURE" but "THINKS" it is for both and I told him reconnection fee is only R50 which means um being charged twice for the reconnection? Which her never gave me an answer to that. Honestly I still need answers and want my money back bcoz I have never in my life paid so much money at DSTV y now I am honestly being ****** of my money nooooooo its not on.