Day light *******

I made 3 payments of 200 between the 30,31 ànd 1st via eft same way i have always been paying multichoice,to my surprise payment made on the 31 its not reflecting,i kept getting sms to say i still owe 195,i then called to say i have made 3 payments of 200 ,an according to them i had only paid 400,i was then requested to send proof of payment and i wad promised that the payment will be allocated,i send proof of payment payment,my service was disconnected which i dont understand y,i want someone to allocate the payment and reconnect my service its been over a week iv been trying to fix this but as always your call centre its pathetic,i have wasted so much money calling u guys