Day light *******.
<p>Last month on the 15th i paid R498.00 and i am on compact , same day I purchased an explorer and called dstv to activate it because I no longer gonna use the old decoder and explained to them that I am getting paid on the 15th so they must not deactivate on the 8th. Now 2day when I check my balance it says I owe them R698.00. This is very disturbing .</p> <p> </p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
08 Aug 2017, 11:44Dear Salome
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Aug 2017, 11:44
Official
Dear Salome
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Aug 2017, 13:20Good day Salome
Apologies for the inconvenience and the confusion this has caused.
I have reconciled your account , the amount due is R532.00 which includes the R82.26 outstanding from last month plus your monthly subscription for Aug 15 to Sept.
Please ignore the quote as it's a system glitch .
Thank you
Girly
Best regards,
DStv (MultiChoice)'s reply08 Aug 2017, 13:20
Official
Good day Salome
Apologies for the inconvenience and the confusion this has caused.
I have reconciled your account , the amount due is R532.00 which includes the R82.26 outstanding from last month plus your monthly subscription for Aug 15 to Sept.
Please ignore the quote as it's a system glitch .
Thank you
Girly
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Aug 2017, 13:25Good day Salome
Apologies for the inconvenience and the confusion this has caused.
I have reconciled your account , the amount due is R532.00 which includes the R82.26 outstanding from last month plus your monthly subscription for Aug 15 to Sept.
Please ignore the quote as it's a system glitch .
Thank you
Girly
Best regards,
DStv (MultiChoice)'s reply08 Aug 2017, 13:25
Official
Good day Salome
Apologies for the inconvenience and the confusion this has caused.
I have reconciled your account , the amount due is R532.00 which includes the R82.26 outstanding from last month plus your monthly subscription for Aug 15 to Sept.
Please ignore the quote as it's a system glitch .
Thank you
Girly
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Aug 2017, 13:37Good day Salome
Apologies for the inconvenience and the confusion this has caused.
I have reconciled your account , the amount due is R532.00 which includes the R82.26 outstanding from last month plus your monthly subscription for Aug 15 to Sept.
Please ignore the quote as it's a system glitch .
Thank you
Girly
Best regards,
DStv (MultiChoice)'s reply08 Aug 2017, 13:37
Official
Good day Salome
Apologies for the inconvenience and the confusion this has caused.
I have reconciled your account , the amount due is R532.00 which includes the R82.26 outstanding from last month plus your monthly subscription for Aug 15 to Sept.
Please ignore the quote as it's a system glitch .
Thank you
Girly
Best regards,